Join the Firm

You are a detail-oriented, client-focused professional who thrives in an environment where organization, efficiency, and client service come together. You take pride in ensuring a seamless intake experience for new clients, managing data with precision, and optimizing processes to support business growth and client satisfaction. You want to work for a firm that values your expertise, supports your development, and empowers you to make an impact.

At Hastings Shadmehry Family Law, you’ll be the first point of contact for potential clients, playing a critical role in creating a smooth transition from inquiry to onboarding. Your expertise in lead management, data organization, and system optimization will ensure that every client’s experience starts with professionalism, efficiency, and care.

You’ll thrive here if you value:

• Vulnerable Trust – You communicate clearly and professionally, ensuring potential clients feel heard, supported, and valued.
• Unequivocal Excellence – You take pride in managing client data, optimizing intake processes, and ensuring every interaction is handled with precision.
• Humble Confidence – You anticipate needs, problem-solve efficiently, and work proactively to enhance the client experience.
• Sees the Whole – You understand the big picture, ensuring that client intake, lead management, and data integrity align with firm-wide goals.

You will excel in this role if you enjoy:

• Managing lead intake & allocation – execute the intake of new leads, responding to them promptly, and ensuring a seamless handoff to legal teams.
• Optimizing Clio Grow system usage – ensuring data accuracy, workflow efficiency, and process automation for intake and client management.
• Enhancing the client intake experience – providing exceptional service, identifying process improvements, and ensuring clients feel supported throughout onboarding.
• Overseeing data management & reporting – maintaining accurate client records, tracking lead progress, and generating performance reports for leadership.
• Monitoring & improving lead pipeline management – ensuring timely follow-ups, tracking conversion rates, and working with marketing teams to optimize outreach.

Why You’ll Love Working Here

Besides being surrounded by a team full of people that live our core values, we also provide additional support and benefits like…

• Well-Structured Systems & Support: Work in a highly organized, tech-enabled environment that values efficiency and data integrity.
• Client-Centric Approach: Play a key role in ensuring a smooth intake process while helping clients feel supported and informed.
• Competitive Compensation & Growth:
  • Competitive base salary with opportunities for advancement.
• 401(k) with matching contributions.
• Medical, vision, and dental insurance.
• Paid time off (PTO).
• Professional development support to expand your expertise in client intake and legal operations.

Your qualifications:

• Bachelor’s degree or equivalent experience in business, administration, or a related field.
• Experience with lead management and intake processes, preferably in a legal or professional services environment.
• Proficiency in Clio Grow or similar CRM/lead management systems.
• Strong organizational and multitasking skills, with the ability to prioritize tasks efficiently.
• Excellent communication and interpersonal skills to ensure a positive client experience.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with data management, reporting, and analytics tools is a plus.

📍 Location: Alpharetta, Georgia | In-office

Our firm is a woman-led LGBTQIA+ allied law firm with a strong commitment to our core values. We prioritize candid communication, accountability, and personal and professional growth for our staff. If you value these principles, you’ll find a supportive and growth-oriented environment here.

We exist to guide clients through some of the most challenging and terrifying legal situations they may face. Our mission is to help them see the light at the end of the tunnel while feeling secure and supported by our close-knit team—our wolf pack.

Why Work with Us?

• Be part of a team deeply passionate about helping clients navigate difficult times.
• We hire competent, accountable professionals, allowing us to empower our team rather than micromanage.
• Competitive base salary with a generous performance-based bonus system.
• Comprehensive health benefits.
• Significant opportunities for growth and development within a rapidly expanding firm.

If this resonates with you, we are seeking an experienced Associate Attorney to join our team.

Key Qualities for Success:

• Creative and analytical: You excel at finding solutions that align the law with complex family scenarios.
• Systematic thinker: You approach work thoughtfully, valuing introspection and the development of new ideas.
• Autonomous decision-maker: While collaborative when necessary, you thrive when given the space to work independently.
• Factual communicator: Your communication is direct and authoritative in your area of expertise, though you may be reserved outside your inner work circle.
• Deliberate pace: You take the time needed for deep analysis, ensuring accuracy in your work and decisions.

What You’ll Appreciate in This Role:

• The opportunity to work at a deliberate pace with ample time for in-depth analysis.
• Using your strong analytical and problem-solving skills to tackle complex legal issues.
• Independence in decision-making, relying on your expertise without the need for constant input.
• A friendly, open work environment where you’re valued for your expertise rather than your social skills.
• Assertiveness and confidence in presenting your legal expertise while maintaining control over delegated tasks.

Responsibilities:

• Conduct legal research and draft briefs, pleadings, and motions.
• Prepare for and attend trials, mediations, and arbitrations on behalf of clients.
• Argue motions in court during legal proceedings.
• Stay informed about evolving local, state, and federal laws.
• Provide guidance to paralegals to help resolve or prevent conflicts.

Qualifications:

• Member of the state and local bar associations in good standing.
• Minimum 5 years of experience in the legal field.
• Ability to manage a heavy caseload with minimal supervision.
• Bachelor’s degree and a law degree from an accredited law school (e.g. LLM, JSD, JD).
• At least 2 years of family law experience.
• Previous experience advocating for clients in trials, mediations, and arbitrations.

About Our Firm:

We are a fast-growing boutique family law firm in Atlanta with six attorneys and a dedicated support staff of ten (and growing). Most of us work in-person at our office.

We hold ourselves accountable—to ourselves, our team, and our clients. We are a close-knit, compassionate team, but we also have a steely determination to strive for excellence. We bring the same care to our clients that we bring to ourselves.

Compensation and Benefits:

• Pay: $85,000 – $150,000 per year. In addition to competitive compensation, we offer:
  • Forward-thinking career advancement opportunities.
  • Medical, vision, and dental insurance.
  • 401K with matching contributions.
  • Paid time off (PTO).
  • Continuing education.

Education:

• Doctorate (Required)

Experience:

• 3 years of family law experience (Preferred)

Location:

• Atlanta, GA
• Work Location: In person

As a Receptionist at Hastings Shadmehry, you will be the welcoming face of our family law firm, creating a positive and professional environment for clients and visitors. Your primary role will focus on exceptional phone reception, front-desk service, and managing client interactions to support the initial stages of our legal processes. Excellent communication skills, attention to detail, and a commitment to exceptional client service are essential for success in this role. As the firm’s legal receptionist, you will be working with confidential information frequently and must be able to field legal questions. The ideal candidate will be responsible for and will take great pride in managing the client experience throughout their journey with our law firm.

Primary Phone Reception & Front Desk

• Primary Phone Reception: Serve as the primary point of contact for all incoming phone calls. Answer a high volume of calls, ensuring they are directed to the appropriate team members quickly and professionally.
• Warm Welcome: Greet clients and visitors with warmth and professionalism, ensuring they feel welcome and comfortable from the moment they enter our office.
• Positive Environment: Maintain a professional and organized front desk area, creating a welcoming atmosphere for all clients and visitors.

Client Interaction

• Client Engagement: Engage with clients and visitors, providing empathetic support and understanding as they navigate their legal matters.
• Information Gathering: Accurately collect and document client information during their first contact with our firm, ensuring a smooth transition into our legal processes.

Administrative Support

• Data Management: Input and manage client information in our internal systems, maintaining accuracy and confidentiality.
• Communication Liaison: Act as the initial point of contact between clients and legal teams, ensuring seamless communication and timely follow-ups.
• Documentation: Assist in gathering and organizing relevant documents for client onboarding, ensuring all necessary paperwork is completed accurately.
• Reliability and Dedication: Demonstrate unwavering commitment to the team, consistently going above and beyond expectations to support colleagues and operations.

Measurables Crucial to the Success of Your Role

• Response Time: Promptly answer phone calls and direct them to the right person.
• Efficiency: Input new lead submissions into the system, ensuring accuracy of data collected from the caller.
• Reliability and Dedication: Demonstrate unwavering commitment to the team, consistently going above and beyond expectations to support colleagues and operations.
• Team Collaboration: Foster a cooperative and supportive team atmosphere at the front desk, contributing to a positive work environment.

Qualifications/Skills

• Previous experience working within a law firm and/or knowledge of legal terminology and procedures is highly desirable.
• Proficient in Microsoft Office Suite and Adobe, with knowledge of Google Suite.
• Ability to quickly learn legal case management, DocuSign, and creating Zoom meetings.
• Professional with exceptional written/oral communication and interpersonal skills.
• Exceptional patience and listening skills to respond appropriately and interact positively with clients.
• Ability to learn quickly, prioritize tasks, and thrive in a dynamic, fast-paced environment.
• Strong organizational skills and attention to detail.
• Working knowledge of office equipment.
• Professional personal appearance and behavior.
• Excellent computer and grammar skills are expected.
• Proven reliability and commitment to exceptional service.